| 1) |
___A. Talk about a problem only if you have a solution.
___B. When there is a problem, talk about it.
|
| 2) |
___A. Sharing details of your experiences develops rapport and strengthens
work relationships.
___B. Using the least number of words to make a point demonstrates competence. |
| 3) |
___A. Don't put yourself
down. It weakens your power to lead.
___B. Don't build yourself up above others. It creates division.
|
| 4) |
___A. Share feelings to build trust and get support.
___B. Showing feelings is a sign of weakness, and your enemies will use it against you
|
| 5) |
___A. Always have an answer and never reveal the feeling of uncertainty.
___B. Don't assume you have the best answer. Include others in the problem solving process. |
| 6) |
___A. Demonstrate strength and self worth by taking offense at disrespect.
___B. Show strength and confidence by not taking offense. |
| 7) |
___A. Contain feelings: stay cool, collected, and calm and others will respect
you more.
___B. Express personal feelings to increase mutual understanding and support. |
| 8) |
___A. Offering help generates greater cooperation.
___B. Only ask for help if you really need it. You are judged by what you do on your own |
| 9) |
___A. It is up to you to close every deal or get the support you want. If
you don't ask, you won't get.
___B. Demonstrate your commitment by doing your very best, and others will automatically notice and reward you.
|
| 10) |
___A. The rule of cooperation: Do on to others as you would have them do
on to you.
Give more and you will get more..
___B. The rule of efficiency: Never do what you don't have to do. If you do more, make sure you are compensated. |
| 11) |
___A. Always take credit for what you do, and let it be known. Promote yourself,
and others will promote you.
___B. Always give credit to those who have helped you. Promote others, and they will promote you. |
| 12) |
___ A. You scratch my back and I will scratch yours. Remember your friends,
and they will remember you.
___B. A Business is business: let the bottom line determine your decisions and not sentiment. |
| 13) |
___A. The end justifies the means: measure success by the end result and
not the process.
___B. Success is a journey and not a destination. It's not what you do, but how you do it. |
