THE EXPERTS AT EFFECTIVE COMMUNICATION Interpersonal - Diversity - Creativity - Leadership	"Your insights on communication and miscommunication were wonderful." Joan Cassedy Executive Director, ACIL

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Attracting, Keeping and Motivating High Performing People by Managing Generational Differences. Over the next 10-20 years there is going to be a significant shortage of high quality workers. This is due to two factors. First, 80 million baby boomers are retiring. Second, there are only 50 million Gen Xers to take their place. This puts additional pressure to groom younger workers form the Millennial generation. Yet many companies discover that they are loosing vast sums of money training and losing these workers. Generational diversity is not about being PC. It is not the panacea to save the day. Managing generational differences belongs as a significant facet of an overall business imperative to cultivate a workplace culture the can attract and hold on to a diverse workforce from the ages of 70 to 20. One size does not fit all. Organizations that want to succeed will need to create sophisticated and flexible policies tailored to the needs of different segments of their workforce. In this keynote or workshop Dr Schwarz will teach participants how to tailor their communication to the needs of each generation. This training can be geared to the leadership and strategic level or it can be aimed at the tactical and supervisory level. Depending on the customization of this training, participants will learn Learn the 4 stages of organizational development with respect managing generational differences. Recognize the costs and risks of poor job retention levels. Tailor management and supervisory strategies to the unique needs of each generation to maximize motivation and minimize conflict and poor performance. Identify strategies to keep older and younger workers . Recognize the major motivational differences between the generations, especially with respect to work ethic and style. Identify how to embrace generational differences to increase creativity and innovation. Acquire knowledge and skills in reducing inter-generational conflict. Evaluate how to put generational diversity management within an overall strategy for exellence.   Click for Why Generational Diversity Matters Click for Consulting       ----

	Dr. Robert Schwarz,PC    349 W Lancaster Ave    Haverford, PA    19041	E-mail: Bob@MarsVenusatWork.com             Phone: 610-642-0884